The following statement explains our policy regarding the personal information we collect about you.

1. Introduction

This policy covers our use of personal information that we collect when you use our website.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact us.

By entering your details in the fields requested, you enable us to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Malone Roofing will act in accordance with current legislation and aim to meet current Internet best practice  If you provide the email address of a third party to us, we understand that you have permission to use this email address. 

This web site does not automatically capture or store personal information, other than logging the user's IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which we compile to evaluate site use.

Please see our cookie policy below.  Links to other web sites included on our site do not imply any endorsement, validation or responsibility by Malone Roofing as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

 

2. Use and storage of your personal information

When you supply any personal information to Malone Roofing we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to us will only be used within Malone Roofing. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to our websites or otherwise engage in any disruptive behaviour on our websites, we can use whatever information available to stop such behaviour. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content. We will hold your personal information on our systems for as long as you use the service you have requested.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.  We will not contact you for promotional purposes such as notifying you of improvements to the service or new services unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional services. 

 

3. Access to your personal information

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £5 for information requests.) For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner please follow this link: www.ico.gov.uk

 

4. Disclaimer 

As far as is reasonably possible, we will ensure that information provided on this website is accurate. Malone Roofing cannot accept any liability whatsoever for omission or error. Equally, as we regularly virus check materials, we cannot accept any responsibility for any disruption of damage that may occur during use of this website. 

 

5. Intellectual property

Users of this site may not print, download or in any manner copy images or text from the site, except for personal, non-commercial use, without permission from Malone Roofing. 

 

6. How are Cookies are used by Malone Roofing? 

Cookies cannot be used to identify you personally.  These pieces of information are used to improve services for you through, for example

  • enabling a service to recognise your device so you don't have to give the same information several times during one task 
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast 
  • analysing data to help us understand how you use our services so we can improve them

Cookies are stored in the computer's memory only during your browsing session and are automatically deleted from your computer when the browser is closed. 

These cookies usually store a session ID that is not personally identifiable to users, allowing you to move from page to page without having to log-in repeatedly.

Session cookies are never written on the hard drive and they do not collect any information from your computer. Session cookies expire at the end of your browser session and become no longer accessible after the session has been inactive for a specified length of time, usually 20 minutes.  

 

7. Our use of third party Cookies 

Our website uses a content management system called Drupal. Our site is hosted at Rackspace in London and uses Cloudflare to provide a secure barrier that provides complete DDoS protection. The hosting is run by an infrastructure management company called M Group contracted by Maxx Design Ltd who manage the website.

We use Google Analytics and Facebook to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. The User and Event Data Retention within Google Analytics is set to 'Do Not Automatically Expire'. Google Analytics data will be stored indefinitely, subject to acceptance and interaction of Google Analytics cookies.

Cookie

Name

Purpose

More information

Google Analytics

_gat

_ga

_gid

AMP_TOKEN

_Gac_<property-id>

_utma  

_utmt  

_utmb 

_utmc  

_utmz  

_utmv  

 

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Cookie

Name

Purpose

More information

Cloudflare

_cfduid

 

The _cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis

 

https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the...

Facebook

Cookies are used for Authentication, security, advertising and measurement, features and services, analytics

To provide Facebook Services the cookies used include session cookies, which are deleted when you close your browser, and persistent cookies, which stay on your browser until they expire or you delete them.

 

https://www.facebook.com/policies/cookies/

 

Our website works better with cookies enabled. Our cookies don't give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. There are instructions on how to delete cookies on the 'About Cookies' website.

For more information about how Maxx Design Ltd processes data, please view their Privacy Policy . For more information about how Cloudflare processes data please view their Privacy Policy.

 

8. How to opt out of cookies

Our website works better with cookies enabled. Our cookies don't give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies.

You can use your browser to delete and reject cookies. There are instructions on how to delete cookies and how to control cookies on the 'About Cookies' website.